When innova calls, ITpoint is already on its way
innova insurance solutions are lean, standardized and inexpensive. Defocusing has no place in innova's everyday life. This also applies to IT. IT is important and critical, but not a core competence. This is precisely where ITpoint complements the innova business model: with customized managed IT services in an "outtasking" model.
Admittedly: The "journey" from the ITpoint site in Gümligen to the innova site takes just a few minutes, even on foot. This is helpful when you consider that the service level agreement defines an on-site response time of 30 minutes for critical cases. What is needed is an approach with IT specialists who understand the environment and the needs of the innova team and can provide help accordingly. This requires a standardized IT environment, a close exchange between innova and ITpoint and a corresponding managed services concept behind it.
Built for innova, operated for innova
innova has opted for a dedicated IT environment that is operated in two of its own data centers. The design of the environment complies with ITpoint standards and was defined together with innova. It includes x86 and storage components from Lenovo/IBM, VMware as a hypervisor, Citrix in conjunction with thin clients for publishing applications and data and Veeam for replication and backup/recovery. Exactly which components are used, however, is much less relevant for innova than ensuring IT operations without its own resources. The outtasking model that innova and ITpoint have jointly defined is based on ITpoint's ORIA principle, which provides exactly the IT services that the innova business requires on a modular basis.
innova can concentrate on business excellence
With its corporate vision, innova specifically focuses on two aspects: quality and innovation. IT should support these aspects without having to maintain the knowledge itself. By collaborating with ITpoint and using the ORIA model, innova can concentrate fully on its own core business and run the company according to the principles of total quality management. "Excellence in consulting and service" is innova's credo. ITpoint does everything it can to ensure that IT also lives up to this credo.
About innova Versicherung AG
As a specialized private insurer, innova focuses its offerings on supplementary health insurance for private individuals as well as daily sickness benefits and accident insurance for micro and small businesses. The focus on selected customer segments enables needs-oriented solutions and excellent quality in advice and service. www.innova.ch
Solutions for our customers
CordenPharma
Following the takeover of three production sites from Vifor Pharma, CordenPharma had to give up the existing IT services with their employees for the three sites and restructure the division. Managing everything alone was not an option.
Sanitized
When Erich Jau talks about the "Exchange Online / Office 365" project, this migration sounds like child's play. The prerequisite was careful preparation and implementation with the support of ITpoint. The bonus: The useful collaboration tools from Microsoft.
Innova
innova insurance solutions are lean, standardized and inexpensive. Defocusing has no place in innova's everyday life. This also applies to IT. IT is important and critical, but not a core competence.