When innova calls, Sharp DX is already on its way

innova’s insurance solutions are streamlined, standardized, and affordable. There’s no room for distractions in innova’s day-to-day operations. This also applies to IT. IT is important and critical, but it’s not a core competency. This is exactly where Sharp DX complements innova’s business model: with customized managed IT services under an “outtasking” model.

What is needed is a team of IT specialists who understand the environment and the needs of the innova team and can provide appropriate support. This requires a standardized IT environment, close collaboration between innova and Sharp DX, and an appropriate managed services concept to support it.

Built for innova, operated for innova

innova has opted for a dedicated IT environment operated in two of its own data centers. The environment’s design complies with Sharp DX standards and was defined in collaboration with innova. It includes x86 and storage components from Lenovo/IBM, VMware as the hypervisor, Citrix in conjunction with thin clients for publishing applications and data, and Veeam for replication and backup/recovery. However, the exact components used are far less important to innova than ensuring IT operations without having to allocate its own resources. The outtasking model that innova and Sharp DX have jointly established is based on Sharp DX’s ORIA principle, which provides, in a modular fashion, precisely the IT services required by innova’s business.

innova can concentrate on business excellence

With its corporate vision, innova deliberately focuses on two key aspects: quality and innovation. IT is intended to support these aspects without innova having to maintain the necessary expertise in-house. Through its collaboration with Sharp DX and the use of the ORIA model, innova can concentrate fully on its own core business and manage the company according to the principles of Total Quality Management. “Excellence in Consulting and Service” is innova’s motto. Sharp DX does everything in its power to ensure that IT also lives up to this motto.

About innova Versicherung AG

As a specialized private insurer, innova focuses its offerings on supplementary health insurance for private individuals as well as daily sickness benefits and accident insurance for micro and small businesses. The focus on selected customer segments enables needs-oriented solutions and excellent quality in advice and service. www.innova.ch