New IT strategy

Initial situation

Carletto AG, headquartered in Wädenswil, operates a local ICT infrastructure that covers generic and business-oriented IT services. Due to the upcoming replacement of the IT infrastructure, the IT strategy is being reconsidered and new, future-oriented and flexible IT operating models are being considered.

The most important goals from the needs analysis:

• Further development of the long-term IT strategy
• Support for an international orientation of Carletto
• Transparent and predictable IT costs
• Concentration on the core business

Solution

ITpoint provides Carletto IT services according to the ORIA approach. These include infrastructure, software and operation services. The ORIA Shared Cloud Environment serves as the platform. This highly available environment is set up in two data centers of the highest standards - with replication, backup and recovery in between. Carletto places the platform operation in professional hands and obtains as many system resources as required by the software and users. ITpoint quickly adapts to new requirements and realigns personnel and infrastructure requirements. This flexibility supports economic efficiency. In addition to the manageable, precisely plannable operating costs, the model reduces investment costs (CAPEX) to a minimum. The following standards are set for the IT services offered:

• High-availability data centers
• A flexible and dynamic approach to Carletto on an "on demand" basis
• base with IT services
• Operation up to and with operating system and standard applications
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Advantages for Carletto

ORIA is a future-oriented and flexible operating model that offers many advantages over a traditional on-site infrastructure:

• Integrated solution with minimal effort for Carletto
• Flexible and modular cloud service structure to support Carletto with further requirements
• Increased availability through a virtualized and automated environment
• Carletto selects the service in the availability and quantity that you actually need (high flexibility with cost transparency is paramount)
• Reducing IT complexity, increasing mobility
• Highly available and secure infrastructure in Swisscom and Green data centers (banking compliance) and geo-redundant data storage
• Cost-effective use of ThinClient workstations as an alternative to normal workstations in order to reduce end-user computing costs to a minimum
• Ideal solution for international orientation and access from multiple locations to central IT services from Carletto
  Software licenses as a service (Carletto is always entitled to the latest version via software assurance)