Data Storage in Switzerland, Operational Responsibility, and International Collaboration with ORIA by ITpoint

Clear Guidelines: Data Location, Responsibility, and Legal Matters

ORIA by ITpoint ensures that data is stored in Switzerland and that operational responsibilities are clearly defined. The Enterprise Cloud Platform is operated exclusively in Swiss data centers. The entire infrastructure is owned by ITpoint Systems AG and is entirely under its control and responsibility.

For customers, three questions are key:

- Where is my data stored?

- Who is responsible for operations?

- What is the legal framework governing the provision of services?

ORIA by ITpoint provides transparency and traceability in these areas, thereby reducing the uncertainties that often arise with international cloud models.

Collaboration within the Sharp Group

As part of the Sharp Group, ORIA by ITpoint is integrated into a European network. Customers benefit from this environment through access to additional expertise and active collaboration within the group.

In selected service areas, expertise is specifically pooled with sister companies, even across national borders. The goal is to ensure that quality and availability remain consistently high.

Important to note:

- This involves internal collaboration within the Sharp Group

- No outsourcing to external third parties takes place during standard operations

- External third parties are involved only in select client cases and are disclosed transparently at all times

This distinction is central to the assessment of control and data sovereignty.

Safety and Quality Standards

All employees of ITpoint Systems AG, as well as relevant employees within the Sharp Group, work in accordance with defined security and quality standards.

These include, among other things:

- established frameworks such as ISO 27001

- clearly structured quality management processes

- Mandatory security policies for accessing customer systems

These guidelines apply to all employees involved, regardless of location, and ensure a consistent level of safety.

A model balancing control and scalability

ORIA by ITpoint combines two aspects that are often perceived as opposites:

- Data stored in Switzerland, clear operational responsibility, and full control from Switzerland

- Scalability, innovative strength, and technological expertise of an international group

This model enables companies to meet regulatory requirements and security needs without having to forgo the benefits of a larger technology organization.

Conclusion

ORIA by ITpoint deliberately positions itself between purely local infrastructure and global hyperscalers. Its approach is neither purely global nor strictly local, but rather one of controlled integration.

This provides clarity for customers, but also introduces a certain degree of complexity into communication. Consistent transparency is therefore crucial, especially when it comes to collaboration within the group.

For companies that prioritize transparent data management and clear lines of responsibility, it is precisely this combination that makes all the difference.

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