Your IT in good hands
Skillful and experienced IT specialists.
Round-the-clock operation.
That's ORIA.
Trusted IT for business by 
You focus on your core business. ORIA takes care of your IT.
ITpoint provides support and operations of all infrastructure and software services and guarantees their operation. From an efficient service desk up to the complete operation of your IT in Swiss quality. ORIA means IT Outsourcing at its best.
ORIA Managed Operation Services
| Services | Service Operation | Service Monitoring | Service Desk |
| Service desk organization with prioritized accessibility (base 5x12h; 7x24h at extra charge) | |||
| Monitoring of IT Services | optional | ||
| Regular service reports | optional | ||
| Troubleshooting, restoration of the defined operating condition | optional | optional | |
| Maintenance work | optional | optional | |
| Planning and installing updates and hotfixes | optional | optional | |
| Extensive Service Management | |||
| Guaranteed availability of IT services | |||
| Changes | optional | optional | optional |
| More Info & Offer » | More Info & Offer » | More Info & Offer » |
3 support and operation packages, 2 service levels
All packages offer a choice between two service levels:
- „Gold Service“ with 5x12 support (7 till 19 h on workdays)
- „Platinum Service“ with 7x24 support (round-the-clock on all days)
Basic IT Operation with ORIA
The ORIA Basic Operation Service ensures the seemless functioning inclusive maintenance of the following IT services:
- Infrastructure Services
- Active Directory Services
- File Services
- Exchange Services
- Mail Security Services
- Mail Archive Services
- Skype for Business Services
- SharePoint Services
- Terminal Services (Citrix XenApp)
Want to get rid of IT worries?
Contact us for more information.
Philippe Wettstein
+41 41 798 80 24
philippe.wettstein@itpoint.ch