oria prime managed services cloud

Your IT in good hands

Skillful and experienced IT specialists.
Round-the-clock operation.

That's ORIA.
Trusted IT for business by ITPoint

You focus on your core business. ORIA takes care of your IT.

ITpoint provides support and operations of all infrastructure and software services and guarantees their operation. From an efficient service desk up to the complete operation of your IT in Swiss quality. ORIA means IT Outsourcing at its best. 

ORIA Managed Operation Services

Leistung Service Operation Service Monitoring Service Desk
Service Desk Organisation mit priorisierter Erreichbarkeit (Basis 5x12h; 7x24h gegen Aufpreis)
Überwachung der IT Services optional
Regelmässige Service Reports optional
Störungsbehebung, Wiederherstellung des definierten Betriebszustandes optional optional
Wartungsarbeiten optional optional
Planen und installieren von Updates und Hotfixes optional optional
Umfangreiches Service Management
Garantierte Verfügbarkeit der IT Services
Changes optional optional optional
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3 support and operation packages, 2 service levels

All packages offer a choice between two service levels: 

  1. „Gold Service“ with 5x12 support (7 till 19 h on workdays)
  2. „Platinum Service“ with 7x24 support (round-the-clock on all days)

Basic IT Operation with ORIA

The ORIA Basic Operation Service ensures the seemless functioning inclusive maintenance of the following IT services:

  • Infrastructure Services
  • Active Directory Services
  • File Services
  • Exchange Services
  • Mail Security Services
  • Mail Archive Services
  • Skype for Business Services
  • SharePoint Services
  • Terminal Services (Citrix XenApp)
Philippe Wettstein

Want to get rid of IT worries?

Contact us for more information.
Philippe Wettstein
+41 41 798 80 24
philippe.wettstein@itpoint.ch